Stop running your field service business on WhatsApp and spreadsheets. — TrackFSO

What TrackFSO Does

• QR Code Asset Tracking — Every asset gets a QR label. Scan with any phone to see full history: installs, faults, service dates, and a live map of all client sites.
• Job Scheduling & Roster — Assign jobs to field staff and track progress in real time. Day, week, or full month calendar view. Plan your team's workload a whole year ahead.
• Digital Job Cards — Field staff complete job cards on-site: time, travel, materials, photos. Parts used auto-update stock levels. Generate a professional PDF before leaving the client.
• Quotes & Invoices — Build quotes and convert them to invoices in one click. Clients receive branded PDFs and can approve online.
• Proof of Work — Photo-verified sign-off on every installation. Before you've left the client, photos are attached to the asset record as a permanent, timestamped audit trail.
• Fault Reporting — Clients scan the QR code on any asset to report a fault. You see it immediately, assign a tech, and manage the full resolution — no phone calls needed.
• Inventory Management — Track stock levels, allocate parts to jobs, and get low-stock alerts automatically.
• Warranty & Service Alerts — Every asset tracks its own warranty expiry. Automatic email alerts before anything lapses.
• Team & Role Management — Add your full field team with role-based access. Admins manage everything; installers and technicians see only what they need.
• Reports & Exports — Weekly summaries, job performance reports, and CSV exports for any date range.

Who It's For

TrackFSO is built for installation and field service businesses: solar installers, HVAC contractors, security system companies, electrical contractors, and any business that sends field technicians to client sites.

Pricing

• Starter — R699/month (VAT excl.): Up to 5 users. Jobs, job cards, assets, QR codes, quotes and invoices. 14-day free trial.
• Growth — R1,499/month (VAT excl.): Up to 20 users. Everything in Starter plus roster scheduling, inventory management, fault tracking, and priority support. 14-day free trial.
• Business — R2,499/month (VAT excl.): Unlimited users. Everything in Growth plus bulk asset import, advanced reporting, API access, and dedicated support. 14-day free trial.
• Enterprise — R4,999/month (VAT excl.): Unlimited assets and users. Everything in Business plus multi-workspace support, SSO, SLA-backed uptime, and a dedicated account manager.

All plans: 14-day free trial · R1 card verification (auto-refunded) · Cancel any time · No per-seat fees within your plan limit

Frequently Asked Questions

Is there a free trial?

Yes — all plans include a 14-day free trial. We take a R1 card verification at signup which is automatically refunded. No charge until day 14.

Does it work on mobile?

Yes. TrackFSO is mobile-first. Field workers use the app on any smartphone — no app store download needed. Managers use the full desktop interface.

Can I add my whole team?

Yes. Each plan includes a set number of users at a flat monthly price — no per-seat fees. Office staff, installers, and supervisors all share one workspace.

What happens after the trial?

Your account moves to the plan you selected at signup and billing starts on day 14. Your data stays safe and nothing is deleted if you choose not to continue.

Can clients report faults themselves?

Yes. Clients scan the QR code on any asset to report a fault directly. You're notified immediately and can assign a technician without a phone call.