Built for South African Trades Businesses
Stop running your field service business
on WhatsApp and spreadsheets.
One platform replaces the WhatsApp admin, the Excel chaos, and the paper jobcards. Jobs, quotes, invoices, jobcards, stock, and compliance — all in one place. Now with built-in AI.
Sound Familiar?
Still running your business like this?
Job updates over WhatsApp voice notes your admin has to transcribe later
Paper jobcards that come back illegible, unsigned, or not at all
Three spreadsheets that never match each other — and none of them are right
Invoices sent days after the job because the paperwork got lost in transit
No idea which assets are under warranty or due for a service visit next month
Clients calling to report faults because there's no other way for them to do it
TrackFSO replaces all of it with one system your whole team actually uses.
How it works
Four steps. One system.
Zero admin chaos.
Your entire workflow — from the first quote to the warranty check three years later — runs through TrackFSO.
Send a quote
Build a branded quote in minutes. Send it as a link via WhatsApp or email. Clients accept and sign digitally.
Assign the job
Schedule and assign work to your installer. They see it instantly on their phone — no printed sheets, no WhatsApp groups.
Complete the jobcard
Technicians fill in a digital jobcard on-site — time, materials, photos. Client signs on your device, on theirs, or via WhatsApp/email link if they're not there.
Track the asset forever
Every installed asset gets a QR label. Customers scan to report faults on the spot — no app, no login. Your signed-in team sees full history, warranty dates, and every service record.
Send a quote
Build a branded quote in minutes. Send it as a link via WhatsApp or email. Clients accept and sign digitally.
Assign the job
Schedule and assign work to your installer. They see it instantly on their phone — no printed sheets, no WhatsApp groups.
Complete the jobcard
Technicians fill in a digital jobcard on-site — time, materials, photos. Client signs on your device, on theirs, or via WhatsApp/email link if they're not there.
Track the asset forever
Every installed asset gets a QR label. Customers scan to report faults on the spot — no app, no login. Your signed-in team sees full history, warranty dates, and every service record.
From the field
South African businesses just like yours
made the switch
"We manage 400 solar panel installs across 12 farm sites. The worst part was always getting farmers to sign off jobcards — they're never standing next to you when you're done, and getting them on-site just for a signature was a mission. Now my tech finishes the job, uploads the photos, and sends the digital jobcard straight to the farmer's phone. They can see exactly what was done, review the photos, and sign off from wherever they are. We stopped chasing signatures completely. Every panel has a QR label, every job goes through one screen, and my admin staff actually have time for other things."
"My guys' paper jobcards came back illegible half the time. We'd lose client signatures, lose entire jobs, and have to send a tech back just to get a name signed. Once we switched to TrackFSO, the jobcard gets completed on the phone on-site, the client signs right there, and I see the finished job before they've even driven off. It's completely changed how we run."
"I was paying for three different tools — a job management system, an invoicing tool, and a separate spreadsheet for assets — and they still didn't talk to each other. Nothing matched. Quotes lived in one place, jobs in another, assets in a third. TrackFSO replaced all three. My installers open it on their phones without downloading anything — the learning curve was maybe 20 minutes. Best decision I've made for this business."
The desktop CRM
Your office team gets a full
admin dashboard
While field workers use the mobile view, your office and finance team get a full-featured desktop CRM — jobs, faults, clients, assets, quotes, and reports, all in one screen.
Built for your whole team
One platform.
Two experiences.
Field workers use a fast, simple mobile view. Office and admin staff get a full desktop CRM dashboard. Both are built to be easy — no training manuals needed.
Field workers
Mobile or desktop — any device, any browser, no download
- Scan QR labels to pull up any asset instantly
- Complete digital job cards on-site
- Upload photos as proof of work
- Client signs on your device on the spot, on their own phone, or remotely via a WhatsApp/email link — whatever works
- Log time, travel, and materials used
- Report faults and flag issues on the spot
Works on mobile and desktop — technicians pick whichever suits the job. On mobile it's optimised for one-hand use in the field; on a laptop or tablet it gives a fuller view. No app download, no installs, no IT policy.
Admin, finance & management
Desktop or mobile CRM dashboard
- Send quotes and convert them to invoices
- Installer roster — full calendar view to plan your team's week
- Manage clients, contacts, and site history
- Live asset map — see every installed unit across all sites
- Monitor stock levels and allocate parts to jobs
- Run reports and track your revenue pipeline
The full dashboard works on desktop and mobile — your admin team can manage quotes, jobs, and reports from anywhere.
Why teams choose TrackFSO
Built around the outcomes
that matter to your business
Save hours every week
No more re-typing paper forms or chasing job updates on WhatsApp. Everything is captured digitally, instantly, on-site.
Nothing falls through the cracks
Every warranty date, service record, and install photo — stored permanently against the asset, the client, and the job.
Your team always knows what to do
Jobs, job cards, asset history, and client info — all on their phone, always up to date. No briefings. No confusion.
Know exactly what's installed where
Full asset history at every client site. When a client calls, your team sees exactly what's there and what was last done.
Win more work, faster
Send professional, branded quotes in minutes. Clients accept and sign digitally — no printing, no scanning, no back-and-forth.
One price, your whole team
Add every technician, installer, and office staff member — no per-seat fees. One flat monthly price, no surprises.
Your field team is ready in seconds
Works on any phone.
No app download needed.
Your technicians open a link and they're straight in — no app store, no IT setup, no convincing your team to install yet another app. TrackFSO works on any phone, tablet, or laptop. Mobile is most convenient in the field, but technicians aren't locked to it — they can use a laptop or desktop if that's what they prefer.
- Scan QR asset labels on site
- Complete digital jobcards on mobile or desktop
- Log hours, travel, and materials
- Upload photos as proof of work
- Client signs on your device, their phone, or via WhatsApp/email link
Who it's for
If you install it, TrackFSO manages it
Built for South African field service teams that install or service equipment at client sites. If you're still running on spreadsheets and WhatsApp — this was made for you.
Don't see your industry? Sign up free — TrackFSO works for any team that installs or services equipment.
Built in SA, for SA
Made for the way
South African field service
actually works
This isn't a US or European product bolted onto South African conditions. It was built here, for the realities your team faces every day.
The first SA field service platform
with built-in AI.
From quoting to jobcard completion — AI handles the paperwork so your team can focus on the work.
Speak or type
Before the job: describe the work and AI builds your quote with the right line items, quantities, and prices from your product library.
AI suggests
After the job: tell the AI what was done on site. It writes a professional jobcard summary and drafts the covering email to your client — ready to send in one click.
You confirm
Review, adjust, and approve in one click. Quotes and jobcards done in seconds — not minutes.
Included on the Growth plan · No card required to start
Pricing
Simple, transparent pricing
Priced per company workspace — not per user. Your whole team is included. All prices in ZAR, incl. VAT.
Your 30-day free trial includes everything — no fine print, no hidden tiers.
You won't pay a cent until day 31. The full 30 days are yours to test TrackFSO with your real team, your real jobs, your real clients. If by then it hasn't replaced at least three of the tools you're using — WhatsApp admin, spreadsheets, paper jobcards, your invoicing tool — just cancel before billing. No phone calls, no questions, no forms.
* A R1 card verification is taken at signup and refunded within 1–2 business days — standard bank processing time. This simply confirms your card is valid; it is not a charge for the trial.
The full job-running toolkit for small field service teams.
For teams ready to replace WhatsApp admin and paper jobcards.
- Up to 5 users · 50 assets
- QR asset labels & customer fault portalCustomers scan to report faults with photos — no app, no login. Your team sees full asset detail when signed in.
- Client & contact management
- Job & install tracking
- Quotes with e-signature
- Digital jobcards with remote customer e-signing & PDF export
- Tax invoicing & tracking
- Timesheet and time tracking — technicians clock in and out per job. See hours by technician and job type. Export for payroll.
- SANS 10139 service certificates — generate, issue, and email compliant fire detection service certificates directly from a job. SC-001 numbered, PDF ready, dual signature blocks included.
- Warranty tracking — record warranty expiry dates per asset. Know what's covered and what's not at every client site.
- File attachments — attach photos, manuals, certificates, and documents to any asset, job, or client record.
- Email support
Asset upgrade packs available from R150/mo
Start Free 30-Day TrialScale your operation — more assets, more team, more power.
For growing teams that need scheduling, inventory, and deeper reporting.
- Up to 20 users · 150 assets
- Everything in Starter
- AI quote assistant — 5 AI credits per day included. Describe the job to build quotes, complete jobcards, and draft client emails. Upgrade to Business for 50 credits/day.
- Lead pipeline — visual Kanban board to track prospects from first contact through to won deals. Stale-lead alerts keep your sales pipeline moving.
- Job roster & scheduling
- Inventory management — separate stock locations for your warehouse and each technician's van. Book parts to a job, return unused stock after, and always know what's where.
- Service reminder ticketing — asset service reminders automatically generate tickets. Track each one through Open, In Progress, Resolved, and Closed so nothing falls through the cracks.
- Live asset map — see every deployed asset on a map at a glance. Built on OpenStreetMap, no Google Maps fees, no usage caps.
- Recurring maintenance scheduler — set up automatic service visit schedules for any asset or client. Jobs are created automatically, assigned to your technician, and ready to action.
- Quote margin visibility — see cost price, gross margin, and margin % per line item on every quote. Know your profitability before you send.
- Live technician map — see where every field technician is in real time. Assign the closest tech to urgent callouts and reduce response times.
- Warranty expiry alerts — automatic email alerts before any asset warranty lapses. Never miss a warranty renewal again.
- Asset lifecycle timeline — full history of every install, service, fault, and scan per asset. One view, every event, forever.
- Document layout customisation — set your quote and invoice style with layout presets, accent colours, logo on/off, and date format.
- Custom job types — define your own job categories to match the way your business actually works.
- Priority support
Asset upgrade packs available from R150/mo
Start Free 30-Day TrialManage thousands of assets across multiple sites — no spreadsheets needed.
For larger companies managing assets at scale.
- Unlimited users
- Up to 500 assets
- Everything in Growth
- Electronic compliance forms — build custom inspection checklists per job type. Mandatory fields block jobcard completion until signed off. Auto-attached to every relevant job.
- Bulk asset import (up to 2,000)
- Advanced reporting
- Quote templates with statutory clauses — build reusable quote templates with rich text, your T&Cs baked in, and client details auto-filled.
- Profitability reports — track gross profit and margin percentage across all quotes by client, job type, and date range.
- Extended document customisation — custom fonts, footer text, item code display, and line-item descriptions on all documents.
- AI quote assistant — 50 AI credits per day. Describe the job to build quotes, complete jobcards, and draft client emails in seconds. Additional credits from R199/mo.
- Dedicated support
Asset upgrade packs available from R150/mo
Start Free 30-Day TrialFull fleet visibility with SLA-backed reliability and a dedicated account team.
For large-scale operations with advanced needs.
- Everything in Business
- AI quote assistant — 150 AI credits per day included. Additional credit packs available.
- White-label platform — remove TrackFSO branding from every client-facing surface. Your logo, your name on quotes, invoices, emails, and jobcard signing pages.
- Customer self-service booking portal — clients scan a QR and book their own service slots; bookings land straight in your schedule.
- Up to 1,000 assets (expand further with asset packs)
- Multi-branch management — manage multiple company workspaces from one account. Ideal for franchises and multi-region operations.
- Advanced security controls — SSO, granular access controls, and enterprise-grade security configuration.
- Dedicated account manager
- Priority support with SLA guarantee
- Custom email domain — send all quotes, invoices, and notifications from your own company email domain.
- Compliance audit log — full activity history for regulatory sign-off
- Custom integrations & API token management
Asset upgrade packs available from R150/mo
Start Free 30-Day TrialIncluded on every plan
- No signal? No problem — field technicians can complete jobcards, log time, and update jobs without an internet connection. Everything syncs automatically when they reconnect.
- 30-day free trial · R1 card verification, auto-refunded · Cancel any time
- Your whole team — no per-seat fees. Add every technician, installer, and office staff member.
Asset packs
Need more assets? Add a pack.
All plans have a base asset limit. If you grow beyond it, purchase a monthly asset pack to add capacity — no plan upgrade required.
Packs are recurring monthly subscriptions, available to any active plan. Cancel anytime.
FAQ
Questions we get asked
Picture this
It's Friday afternoon. Your installers are heading home. Every jobcard for the week is signed off — with photos, materials, and client signatures already on file. Every invoice for completed work has been sent. You know exactly what's installed at every client site, and which warranties are coming up for service next month.
No spreadsheet to update. No WhatsApp catch-up. No reconstructing the week from memory.
Your office staff actually finished by 5pm.
— That's a TrackFSO Friday.
Still on the fence?
The reasons teams hesitate — and the honest answers
"We have years of data in spreadsheets."
Built-in CSV import on every plan. Upload your existing client and asset lists, map the columns, and you're running — in minutes, by yourself. No migration project.
"My guys aren't tech-savvy."
There's nothing to install. Your technicians tap a link on their phone and they're in. If they can use WhatsApp, they can use TrackFSO.
"We're too busy to set up a new system right now."
Most teams log their first real job within 10 minutes of signing up. There's no onboarding project. Sign up, add your first client, run a job. That's it.
"What if there's no signal in the field?"
Nothing is lost. Techs take photos with their phone camera as they work — materials used, job completion, expense slips. When they're back in range, they fill in the jobcard, upload the photos, and submit. The whole job is captured. Most SA sites have at least intermittent LTE, and TrackFSO is built to be fast even on 3G.
"What if it's not for us?"
Cancel from your settings in seconds — no phone call, no forms, no penalty. Your data exports immediately. You're never locked in.
The cost of waiting
"We'll fix it next month."
Most installers we talk to have been "about to clean up the admin" for two years. Every month that drifts costs you a few hours, a few quotes, and at least one warranty you should've followed up on.
Start the 30 days now — you'll have your first clean month by month-end.
Stop running your field service business
on WhatsApp and spreadsheets.
Your competitors are already replacing WhatsApp with something better. Your first 30 days are free — if it's not the right fit, cancel in seconds. No phone calls, no forms.